Talent Acquisition Team: Post sourcing, Talent Acquisition team shortlists profile. They have screening call to understand more about your work, recent accomplishments and tech stack. If you are already from a Call Center Application background you will be given the top priority as their services are all around transforming call center & related operations. Post the same, a series of discussions was scheduled with Technology Team. In my case it was first Mr. Sunil (Sr. Director Product Engineering ), second was with Mr. Ramesh (VP, Engineering) & finally with Mr. Samith Ramachandran (Functional Head). Each round, they try to know more about you by asking real-time experiences and challenges one had faced. Technology Stack related questions & your ability to solve problems, handle conflict and work with diversified teams. In my case, the HR recruitment team did a great job and kept me posted with every stage detailing the role, responsibility & areas of evaluation. Mr. Mithun from TA team did a fabulous job in taking through the process. Reetika is another recruiter responsible for just coordinating the feedback. Overall, it was a smooth and transparent process.