The first part of the interview you will sit amongst a group of people. There will be about five or six supervisors/leads from different stations to describe their tenure with United. After that's all squared away you will be given a number and when your number is called you will sit one-on-one with one of those supervisors/leads for the interview. The questions aren't hard; it's just basic questions asking what you would or have done in a specific situation. Just be yourself and they will like you; and if they do, you will be brought into a room where another person will give you a packet saying "congratulations" and start your background check. After that, you will be given instruction on where and when you will be set up for your clearances.

fun and easy ask a lot about customer service experience and i was able to have retakes just be yourself and you should be able to get an offer takes a week to hear a response back