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      United Airlines

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      Buscas relacionadas: Avaliações da empresa United Airlines | Vagas da empresa United Airlines | Salários da empresa United Airlines | Benefícios da empresa United Airlines
      Entrevistas da empresa United AirlinesEntrevistas do cargo de Customer Service Representative da empresa United AirlinesEntrevista da empresa United Airlines


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      Entrevista para Customer Service Representative

      15 de jan. de 2025
      Funcionário(a) sigiloso(a)
      Rosemont, IL
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela United Airlines (Rosemont, IL) em jan. de 2025

      Entrevista

      On the spot job offer hiring event: 1. Checked in w/ HR (bring a resume, multiple if not using resume paper, just in case it rips or wrinkles) 2. Brief presentation with approx 20 candidates. 3. 7 interviewers calling names for a 30 minute one-on-one. They are reading for a panel with a list of questions. The STAR method is required/highly preferred. (Situation, Task, Action & Result) 4. If hired, proceed to next room to complete background test (have your employer address, ph# and dates worked) 5. Complete fingerprints (bring two forms of identification) 6. Complete mouth swab drug test ( takes approximately 30 minutes all together) 7. Check out w/ HR Started at 9am and was done by 2pm A website called interviewbaba with the title, “top 25 United airline’s questions and answers” helped TREMENDOUSLY! If you are from out of state, you must pay for your own airfare. I’ve met 4 candidates that were from different states interviewing for this major hub.

      Perguntas de entrevista [4]

      Pergunta 1

      How will you handle a language barrier between you and a customer?
      1 resposta

      Pergunta 2

      How will you handle an important deadline and you notice you are unable to complete?
      1 resposta

      Pergunta 3

      How will you handle an angry customer?
      1 resposta

      Pergunta 4

      What is excellent customer service to you?
      1 resposta
      2

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa United Airlines

      Entrevista para Customer Service Representative

      13 de jan. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Austin, TX
      Nenhuma oferta
      Experiência neutra
      Entrevista difícil

      Candidatura

      Candidatei-me pessoalmente. Fui entrevistado pela United Airlines (Austin, TX) em nov. de 2025

      Entrevista

      The interview process was shortened to four questions, as two questions asked the same thing but were worded differently. The two interviewers who were supposed to attend did not, so I was interviewed by one man who asked the questions and wrote down my answers about how my experiences could apply to the role.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time when you had to help with one team member who was struggling, and what steps you took to address it.
      Responder à pergunta

      Entrevista para Customer Service Representative

      11 de set. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Sterling, VA
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa United Airlines (Sterling, VA).

      Entrevista

      asked six situational questions in person, wrote down your entire response in a packet. interviewer chose the questions from a list from each page. was sent to interview in separate room after brief presentation

      Perguntas de entrevista [1]

      Pergunta 1

      give an example of when you went out of your way to help a customer
      Responder à pergunta

      Entrevista para Customer Service Representative

      29 de mar. de 2025
      Funcionário(a) sigiloso(a)
      Los Angeles, CA
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa United Airlines (Los Angeles, CA).

      Entrevista

      hired on site. start date a month after offered the job. must pass a drug test and background check. questions asked were basic vustimer service questions . They were looking for you to answer questions with star method

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time you went over and beyond for a customer.
      Responder à pergunta