Candidatei-me pessoalmente. O processo levou 5 dias. Fui entrevistado pela Urban Kayaks (Chicago, IL) em mai. de 2013
Entrevista
Tested your kayaking ability by going for a short paddle. Then I sat down with the ownership and they ran me through a couple of customer service examples and had me type out some short emails that I would be sending to customers.
Perguntas de entrevista [1]
Pergunta 1
Give an example of a time when you had a confrontation with a customer and how you handled it.