I solely did the phone interview and received a rejection letter the next day. From other reviews on here, it does not seem like a good position for upward advancement. I've also heard that after being employed by Vanguard you can only apply for a new position every 18 months. For me, it's basically a robot's job, but my objective was just to get my foot in the door. If you're an entrepreneurial person, a leader who wants to spread influence, or even a professional speaker, this mind-numbing job is not you. If you want a feel for the job, say, "Hello. Thank you for calling Vanguard. My name is ________. How can I assist you today?" a couple hundred times. If you love this, then this job is for you.

In person interview involved a series of questions. It is best to be prepared at the interview like carry a notebook. It would be best to practice the interview and be prepared and friendly.