Hiring manager was patient and communicative, but apparently said I was "too empathic" to be a good sales rep without training. They said I was perfect in terms of company culture, but they weren't sure if I would be a good fit for the sales-aspect of the position in the time they needed a new rep. I was not tested in my ability to sell anything to the hiring manager. I was only asked company-guideline behavioral questions and then a few the manager had prepared of their own accord. I was told they appreciated my intelligence in my answers, but they worried that while I had a "good understanding" of the sales process, I wouldn't be able to execute it efficiently. This was odd since they didn't test me in a sales-roleplay.

Submitted application. Received link to complete a 1.5 hr series of assessments online, mostly behavioral and skills. Set up a phone interview to review resume, 30 min. Had a 2 hr in person interview with typical interview questions and role playing scenarios to sell products. Facility was nice: cafeteria, gym, bank, massage area, restaurant bar. Though I did not get the job, they were very professional and thorough with their candidate selection.