Candidatei-me online. O processo levou 3 meses. Fui entrevistado pela Verizon (Wilmington Beach, NC) em abr. de 2014
Entrevista
I had two phone interviews, an assessment, and then and in person interview. It was hard in the phone interview because I had never had one before, but after that phase I was myself and just honest about how Customer service is a passion of mine and gave detailed examples of my previous experience in the service industry.
Perguntas de entrevista [1]
Pergunta 1
Name a time when you had went above and beyond for a customer
Candidatei-me online. O processo levou 3 semanas. Fiz uma entrevista na empresa Verizon (Albuquerque, NM).
Entrevista
Uses the star method for a portion of the interview process. Also, would present you with two scenarios and role play scenarios. Scenarios would be sent out to you via email prior the interview to practice.
Perguntas de entrevista [1]
Pergunta 1
Name a time where you went through a difficult situation and what was the outcome.
Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela Verizon (Orlando, FL) em set. de 2021
Entrevista
It was pretty standard. It was virtually done since I applied for a WFH position. The role play process was ok, but definitely different than your standard STAR method process. But other than not it was fine
Perguntas de entrevista [1]
Pergunta 1
They provided a scenario and I had to role play it out as if I was the agent
Candidatei-me online. O processo levou 5 meses. Fui entrevistado pela Verizon (Atlanta, GA) em jun. de 2021
Entrevista
The interview was through blue jeans and you’re asked to do two role playing scenarios, on camera. They provide you with the information prior to the interview. It was really fast and I heard something back a week later. The onboarding process was tedious, my start date got pushed back so many times. That’s the only thing that I would say was complicated
Perguntas de entrevista [1]
Pergunta 1
Why do you want to work for verizon?
What do you plan to do working for the company career wise?