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      Verizon

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      Buscas relacionadas: Avaliações da empresa Verizon | Vagas da empresa Verizon | Salários da empresa Verizon | Benefícios da empresa Verizon
      Entrevistas da empresa VerizonEntrevistas do cargo de Customer Service Representative da empresa VerizonEntrevista da empresa Verizon


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      Entrevista para Customer Service Representative

      28 de abr. de 2018
      Funcionário(a) sigiloso(a)
      Elgin, SC
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Verizon (Elgin, SC) em abr. de 2018

      Entrevista

      There's 3 parts of this interview process. I applied 3/21/18, and then I received an invitation email to take an 90 min assessment on 03/23/18. The assessment basically checks your knowledge of logical common sense, speed of typing, and multi-tasking. I received an email on 03/26/18 that I've been selected for a phone interview. I set up the phone interview and it took place on 03/29/18. The phone interview were basic questions of background, and understanding the position that you applied for, and the company's procedures and environment. Some behavioral questions were included also. the phone interview last about 45 mins. 04/10/18 I received a call from a recruiter to set up face to face interview, i missed the call and was left a voice mail. I called back an hour and a half, and the recruiter informed me all the slots were taken. So i had to follow back up with the recruiter the next following day. I was able to set up an face to face interview on 04/13/18. Make sure you stay by your phone, because if you miss the call and unable to get with the recruiter right away the time to choose your face to face interview can be delayed. On that given date of my face to face interview, in my opinion, it was extremely easy, the support manager was Awesome we clicked right away. A lot of knowledge given on the workplace environment, their benefits package, pay rate, and shift bid process. The interview also include behavioral questions for the first part of the interview, then the second required role playing. the interview was about and 1 hr and a half. After the interview i received an follow up email on 04/24/18, i replied to the email with information the email requested the next day and i received a call on 04/14/18 that i GOT THE JOB!!!!!!!!! The process can be long, but it is worth it! I start 05/22/18 and i cant wait just waiting on background check, and drug test and I am good to go! Make sure your information on your resume is correct! They check everything for background

      Perguntas de entrevista [1]

      Pergunta 1

      Name a time you had an irate customer, and how did you handle the customer? Name a time you had to go over and beyond to satisfy a customer. Sell a product to an Irate customer(role play)
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Verizon

      Entrevista para Customer Service Representative

      26 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Cincinnati, OH
      Oferta recusada
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 3 dias. Fui entrevistado pela Verizon (Cincinnati, OH) em mai. de 2026

      Entrevista

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Perguntas de entrevista [1]

      Pergunta 1

      How would you handle an angry or disgruntled customer?
      1 resposta

      Entrevista para Customer Service Representative (CSR)

      31 de jan. de 2026
      Funcionário(a) sigiloso(a)
      Hazelwood, MO
      Oferta aceita
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Verizon (Hazelwood, MO).

      Entrevista

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Perguntas de entrevista [1]

      Pergunta 1

      How I would be an asset to the company
      Responder à pergunta

      Entrevista para Customer Service Representative

      19 de jan. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Verizon.

      Entrevista

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell us a time where you overcame an obstacle and how
      Responder à pergunta

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