I applied to Verizon via their online career page. I was sent an e-mail the following day and asked to call a phone number to set up a 10-minute phone screening. I called and set up the screening for the following day without a problem. While the woman I talked to didn't seem to like her job very much, the interview was quick and professional. I was then told I would hear from Verizon if I was going to be called for the more lengthy phone interview, for which I did receive a phone call within a couple of days. I passed the phone interview and was asked to come to the store to meet with two people for an interview. When I got to the store, only one of the people I was supposed to meet with was there, and I ended up not meeting with him at all but met with another manager that wasn't even from that store. This didn't bother me at all, and I had a good conversation with the manager. Not being from that store he hadn't seen my resume and knew nothing about me, so after catching him up on some work history we proceeded to the general retail-behavior-based interview questions. Why Verizon? Where did you hear about the position? Tell me about a time when a customer was unhappy and how did you resolve it? Sell me this phone or electronic device. Why should we hire you? Pretty typical and what you would expect. After that interview I was told I would hear one way or the other from Verizon's HR department with two weeks. I'm still in that waiting period, so we'll see how it goes. As far as the store, culture, personnel, etc. everything was clean and organized, everyone was polite and professional and the manager seemed to be very up front and honest with me about the position. There is a strong emphasis on sales, almost to the point of trying to scare some people away it seems, but that is totally understandable in my opinion and I didn't find it uncomfortable at all. Overall it was a great experience for me.