Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Verizon.
Entrevista
Initially applied online. About a week later received an email that I had qualified for a phone interview. Scheduled that for a few days later. Lasted about 30 minutes, went over application and answered a few questions in the STAR format. Was informed I passed and scheduled a Skills Assessment for the following week. Skills Assessment lasted about an hour, 7 different parts as described in other reviews. This was pass or fail. I passed and scheduled a face to face interview for two days later. This was two parts, STAR format questions then role playing. Received an email that HR would review everything and I'd hear back in a few days.
Candidatei-me online. O processo levou 3 dias. Fui entrevistado pela Verizon (Cincinnati, OH) em mai. de 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Perguntas de entrevista [1]
Pergunta 1
How would you handle an angry or disgruntled customer?
Fiz uma entrevista na empresa Verizon (Hazelwood, MO).
Entrevista
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Perguntas de entrevista [1]
Pergunta 1
Tell us a time where you overcame an obstacle and how
