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      Verizon

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      Buscas relacionadas: Avaliações da empresa Verizon | Vagas da empresa Verizon | Salários da empresa Verizon | Benefícios da empresa Verizon
      Entrevistas da empresa VerizonEntrevistas do cargo de Customer Service Representative da empresa VerizonEntrevista da empresa Verizon


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      Entrevista para Customer Service Representative

      5 de abr. de 2022
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Verizon em fev. de 2022

      Entrevista

      This is more about the process. May sure you ask questions. I got hired in February for an April start date. I was told the shift was 11am-8pm CST for training but it would change once I completed training. I was also required to have a speed of 50 mbps for my internet. In March, someone texts me and tells me that my start date will be pushed back 2 weeks because they were just doing the the background check. That took about 2 weeks. I reached out to my recruiter (who was garbage and didn't respond) and then the person who texted me to see if I should look for other opportunities. I pass the background. Great. I fill out the questionnaire they sent over asking about your internet and for you to send a picture of your modem. I go to the hour long info session where they once again mention the internet requirements. Fine because I have 50mpbs. I find out in this session that the training is actually 12-8pn and those are the hours you will more than likely have for the entire time you work there or until you get enough seniority to change. 12 days before I'm to start, someone texts me and asks me to send a picture of the back of my modem. Turns out I have DSL and they require cable or fiber which I can't get because I can only use ATT and they don't offer either of those in my area. So now I need to find a job like yesterday. You'd think that for a communications company they'd be able to communicate.

      Perguntas de entrevista [1]

      Pergunta 1

      They send over 2 scenarios for you to go over before you interview and if the interviewer believes you're qualified, they will role play.
      Responder à pergunta
      1

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Verizon

      Entrevista para Customer Service Representative

      26 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Cincinnati, OH
      Oferta recusada
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 3 dias. Fui entrevistado pela Verizon (Cincinnati, OH) em mai. de 2026

      Entrevista

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Perguntas de entrevista [1]

      Pergunta 1

      How would you handle an angry or disgruntled customer?
      1 resposta

      Entrevista para Customer Service Representative (CSR)

      31 de jan. de 2026
      Funcionário(a) sigiloso(a)
      Hazelwood, MO
      Oferta aceita
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Verizon (Hazelwood, MO).

      Entrevista

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Perguntas de entrevista [1]

      Pergunta 1

      How I would be an asset to the company
      Responder à pergunta

      Entrevista para Customer Service Representative

      19 de jan. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Verizon.

      Entrevista

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell us a time where you overcame an obstacle and how
      Responder à pergunta

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