I walked into the store one in the late afternoon inquiring of a job in assistant management or specifically Assistant Store Manager of Selling at Victoria Secret in Aventura Mall since that was the position that was open. That is where I met Assistant Store Manager of Talent at Victoria Secret in Aventura Mall and pasted off my resume in addition to breifly giving her a run down of all of the places that I have worked and positions I have held over the years. Something must have caught her ear within my background of retail because she started questioning my visual merchandising background and if I had a portfolio that could be emailed; that is when I acted accordingly.
Beauty Manager at Victoria Secret Aventura Mall was also present where she provided me when Assistant Store Manager of Talent 's email via a picture taken from her phone which I thought was unprofessional because Robin did not even bother giving me her information directly herself in that regard. She did was me to meet up with Beauty Manager during the week; that is when she said she would be available the next day between 1-10p to where I agreed. I came to the store a quarter to 2p and asked to speak to Beauty Manager; that was when I was informed she was running "a little" late. Well, her shift was 1-10p, so I had been told, so that would mean she is already 45 minutes late. That's 45 minutes lost of prime business hours, floor coverage and management leadership during that period of time. Not to mention, my time if I had came 45 minutes earlier. Then she would have wasted two hours of my time instead of one where I had to come back.
When I did return to the store, Beauty Manager had me waiting more than 15 minutes on the floor to speak to her only for her to ask me, "Whataya got for me?" As if I am on her time and she just looks at me. Befuddled, I take out my resume and give it to her and she's like, "Great, I'll put it in Assistant Store Manager, Talent's box." That's it, she then walks me out but needless to say I was utterly confused and felt as though my time had been wasted driving 45 minutes in traffic to get there when all I could have been told was to email Robin my resume attached with my visual portfolio.
Fast forward, yesterday I called to explain the aforementioned and believe I spoke to General Manager at Victoria Secret Aventura Mall, who was very curt and surly with me in regards to my concernment and the way I was treated with my overall experience. She kept cutting my sentences short, berating me like child, asking me if I knew what today was? In this case, yesterday (it was memorial day) but I really don't care what day it is, that is not how you address a potential candidate especially one with feedback opportunity of your store. She said to call back tomorrow (or the next day) to speak with Assistant Store Manager, Talent which I agreed. I called and spoke with a manager on Duty I am assuming, whom did not give me her title and refused to give me her last name but informed me that some one would be in contact with me accordingly. Turns out, it was the General Manager at Victoria Secret Aventura Mall once again, the scathing woman putting me on a time sensitive phone conversation because, she had to be on a "conference call in 4 minutes" but (1) she called ME back and (2) you don't call me knowing you have to be on a conference call in a few minutes to discuss a complex matter regarding my store experience as a potential candidate of your store. I was explaining this to General Manager but she said that I was "in the wrong" and hung up in my face, I called the store back, where I spoke to the aforementioned manager on duty once again, to get information in regards to supervisors and also explain my overall experience and feedback of the unprofessionalism within that store. Once again, I was hung up on and had the police called on me.