Perguntas de entrevista de vagas de Intimate Associate/Sales Associate da empresa Victoria's Secret

I submitted my application in the store, asked for the manager and had an interview scheduled on the spot. It was a group interview, the woman asked us questions and we took turns answering. The woman interviewing me told me she loved my answers but to try not to appear shy in my next interview or I would not be hired. She asked us things like: "What is good customer service", and "How would you handle organizing and taking care of customers at the same time on a busy day?" My one on one interview was scheduled for 2 days later. She gave me a pen, told me to pretend Victoria's Secret sells them, and to try sell it to her as if she were a customer.