Fiz uma entrevista na empresa Virgin Atlantic (Heathrow, England).
Entrevista
Very long, first video interview, then a whole day in person, group activities and questions and then a 1-1 interview which wasn’t very long, however the whole process itself is draining.
Perguntas de entrevista [1]
Pergunta 1
give an example of bad customer service you received
Fiz uma entrevista na empresa Virgin Atlantic (Londres, Inglaterra).
Entrevista
They were so kind and sweet. Group activity then one to one. They make you feel comfortable and not nervous. There were a lot of people who applied and only four people got chosen.
Fiz uma entrevista na empresa Virgin Atlantic (Heathrow, England).
Entrevista
I have never managed to pass the online assessment I have done this 4 times now I choose all the answers that would go above and beyond for a customer whilst also keeping other customers in mind, ive took a different approach each time and I never seem to get good scores, the video interview is also very difficult with only a couple of minutes to prepare it is very rushed which I understand is to put you under pressure but they ask for many aspects of the question to be answered which dosent help, ive also been previous cabin crew (short haul) so I have experience but can never pass virgins online assessment, I dont know where I'm going wrong
Perguntas de entrevista [1]
Pergunta 1
why virgin and why you align with their values and what experience you bring to the role, bad customer experience what could you do better what did you do to help