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      Vodafone

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      Buscas relacionadas: Avaliações da empresa Vodafone | Vagas da empresa Vodafone | Salários da empresa Vodafone | Benefícios da empresa Vodafone
      Entrevistas da empresa VodafoneEntrevistas do cargo de Customer Service Advisor da empresa VodafoneEntrevista da empresa Vodafone


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      Entrevista para Customer Service Advisor

      8 de jun. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Stoke-on-Trent, England
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me pessoalmente. O processo levou 1 semana. Fui entrevistado pela Vodafone (Stoke-on-Trent, England) em mai. de 2018

      Entrevista

      So I was called to interview for Vodafone Customer service advisor role at Vodafone Stoke-On-Trent.It turned out that they had not been honest in the advertisement.They had advertised the job to be from Mon-Friday.Only for them to say its actually Monday-Sunday!First shock!Secondly no seats at the reception,most of the interviewees were standing while Vodafone was still preparing for the interview,15 minutes behind schedule!Not to forget the whole place was so dusty,and you could easily get hay fever there,they obviously haven't bother to clean up the dust especially around the waiting area at the reception.And the interview questions is out of place!Like when have you deliver a bad news to somebody?Excuse me!Are we being employed to be a misery maker?Plus they ask you to compose an email to a customer,when they haven't even trained you in their own house style!How are you suppose to know how they like it done!What about their dress code,without being rude or excessively critical,the first lady that attended to us was wearing a leg chain!Although few dressed corporately and smartly at least the mature lady that interviewed me did,but the second one was way too casual,and uninspiring like most of them in their appearances,you will think most of the people working there have come in to work straight from the night club!Or the gym!Smart casual does not mean not to be corporate at all!Lastly my scoring 14/15 on the questions was not enough to be hired!'Lol'.In short the whole process looks like a drama of the absurd.Vodafone you can do better!Far from being impressed!But not bitter,only saying the truth without mincing words,thank you! Tunji Offeyi

      Perguntas de entrevista [1]

      Pergunta 1

      When did you deliver a bad need?
      1 resposta
      avatar
      Resposta da empresa Vodafone
      8y
      Hello and thank you for taking the time to review us. All feedback is extremely helpful, and we will pass your comments on to the right people. We wish you all the best for your future career!

      Outras avaliações de entrevista de vagas de Customer Service Advisor da empresa Vodafone

      Entrevista para Customer Service Advisor

      17 de mar. de 2021
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Vodafone em mar. de 2021

      Entrevista

      Very friendly interviewee, was split into two parts. One phone call interview & another face to face interview (over Microsoft teams). This was for a home based job. Asked you to read up on a role play 30 mins before second interview which gets sent over. Very help ful team

      Perguntas de entrevista [2]

      Pergunta 1

      Explain a time when you had to give or had been given good customer service
      Responder à pergunta

      Pergunta 2

      Role play - a phone call to a customer
      Responder à pergunta

      Entrevista para Customer Service Advisor

      16 de dez. de 2020
      Funcionário(a) sigiloso(a)
      Alexandria,
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Vodafone (Alexandria, ) em dez. de 2020

      Entrevista

      It was new experience and fun and I’ve loved it! The interviewers was friendly enough and helped me and I’m about to start the job within weeks from now . Thanks so much

      Perguntas de entrevista [1]

      Pergunta 1

      Tell us about your self
      1 resposta

      Entrevista para Customer Services Advisor

      5 de dez. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela Vodafone em mar. de 2019

      Entrevista

      Face to face interview, answer questions re customer service etc sell your self well you will be ok. Dress smart be positive and enthusiastic. Listening task too. Easier than filling out this form though.

      Perguntas de entrevista [1]

      Pergunta 1

      General customer service questions asked
      Responder à pergunta