Pretty straightforward. I was told about the position and what was expected of me and some examples of how to respond to people who might not want to complete the survey. I was taken to do a brief role play over the phone to test reading skills. Then I was taken to do a typing test. I was offered the job on the spot.

Walk-in. Fill out forms. Talk to the HR representative. He/She will ask a few questions. You will do a typing test and a practice survey. They will then talk about the job and go over the handbook. Once they know you can handle surveys they start the hiring process. Very easy.