Fiz uma entrevista na empresa WHSmith (Oxford, Inglaterra).
Entrevista
The retail interview process typically begins with an online or in-store application, followed by a phone screening. Next, an in-person or virtual interview assesses customer service skills, sales experience, and availability. Some roles require a role-play or practical test. Finally, candidates receive a job offer or feedback.
Perguntas de entrevista [1]
Pergunta 1
Can you describe a time you handled a difficult customer and how you resolved the situation?
Fiz uma entrevista na empresa WHSmith (Huddersfield, Inglaterra).
Entrevista
Very formal rigid. Quite formal. Formal filling required. Lasted about 25 minutes but knew wasn't going too well. Accepted the coffee but was a bit stronger than I like and struggled a bit with it all
I felt at ease with a very polite interviewer and the whole process was well organised, I felt very comfortable. Questions were straight forward and interviewer was interested in my experiences.