Contacted by the administrator to set up an interview appointment. Met with two people in HR department. Interview was pleasant took about an hour.

2-3 rounds of phone interviews that will be rescheduled with different people several times before you actually talk to someone. I initially applied for another role and was sent to interview with the Service Desk team. Must be creative. Need to imagine a user issue to pass interview. If you're experiencing interview fatigue; highly recommended saving this for 2nd wind.