2 rounds, questions about yourself, social life, experience in the working world, short term and long term goals, personality, any previous customer service experience. How do you deal with customer conflict, interest in benefits, open to training in each position,

The manager called me on a phone interview and was very polite/respectful. They inquired me about my previous position and how I interacted with customers on the job. The conversation was short but also very substantial although I did not get the position.