I have to say this was one of the most chaotic interview experiences I’ve encountered. I was initially approached by a hiring manager for a role relevant to my background, and after a good conversation, I was introduced to the recruiter. The outlined process was Recruiter > Hiring Manager > Case Study > Onsite. While my talk with the hiring manager went well, things quickly fell apart during the case study phase.
The recruiter provided tips beforehand on what to expect for the case, explaining it would involve a conversational approach, followed by identifying missing metrics and problem-solving. However, the case was nothing like this. The first part was a rapid-fire "yes'/no" kinda quiz, and in the second part, I was handed a complex set of metrics and asked to solve a problem without clear guidance. When I inquired about missing metrics, the interviewer dismissed my question saying all metrics are there, making it an entirely unexpected and confusing experience. I followed up with the recruiter for feedback but received no response.
Then, three months later, the same recruiter reached out again, saying because of my past strong performance in the interviews they wanted to reach back out. I should have said no, but I thought hey I already sunk time on this might as well go again. I was given vague feedback ("You considered too many options"), which felt more critical than constructive, as most PM roles value a comprehensive view of options. The recruiter mentioned that the previous role had been filled internally. So then process repeated—but this time, the recruiter left Wayfair mid-process, adding to the overall disarray.
This time I thought I did the case well, but once again after no response I reach out and I got hey we aren't moving on. My overall belief is that in order to get internal people to fill roles they interview external people without really considering them. There was several red flags through out, that I repeatedly ignored because I thought hey might as well get some practice. No feedback, wrong preparation, recruiter leaving, blind reviews saying do not come under any circumstance. But overall I couldn't recommend this company just by how unorganized this process is. If you don't have a job and you need something go ahead, but if you already are in a good job, or you think you can use this to leverage betters offers, I say your wasting your time.