I completed an application & an online assessment, shortly afterwards I set up a time for a group interview. We were all asked 3 questions, 1) our work history, 2) give an example of when you went above and beyond for a customer, & 3) how did you contribute to a sales goal. Afterwards, we were able to ask questions. She said we would get an email if we did not get the position, I didn't get an email, but I also didn't get a phone call for a second interview until about a month later! Now I have the 2nd interview with a branch & service manager this week.