Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela Wells Fargo (Sacramento, CA) em fev. de 2015
Entrevista
The focus of the interview process was in extracting prior sales experience. It did not matter how personable, customer service focused, team oriented, meticulous, detailed, professional, or skilled in the numbers the candidates were. The only aspect that made a difference was sales, sales, sales. Wells Fargo has been in the news lately for subjecting front line tellers to lofty sales goals. Some tellers have coped but have employed questionable means. The interview process was indicative of this approach. Personally, it did not reflect nicely on Wells Fargo.
Perguntas de entrevista [1]
Pergunta 1
Let us know the depth of your prior sales experience.
Candidatei-me online. Fiz uma entrevista na empresa Wells Fargo.
Entrevista
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Perguntas de entrevista [1]
Pergunta 1
How comfortable I would be teaching customers our new apps.
Candidatei-me online. Fiz uma entrevista na empresa Wells Fargo (Hallandale Beach, FL).
Entrevista
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Perguntas de entrevista [1]
Pergunta 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
Candidatei-me online. Fiz uma entrevista na empresa Wells Fargo (Hillsboro, OR).
Entrevista
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Perguntas de entrevista [1]
Pergunta 1
Give an example of something that your colleague did that was unethical and what did you do about it