Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Wells Fargo em mai. de 2015
Entrevista
I, somehow cut through the usual, phone, group, then 1:1, and went from phone to 1:1. The interview process was simple. It was the typical situational questions. The 1:1 was basically the phone interview in person. Questions were a little more intense but they were simple. It was actually a very fun process. Great, down to earth, hiring teams.
Perguntas de entrevista [1]
Pergunta 1
What is a time you had to deal an unhappy customer? how did you handle it?
Candidatei-me online. Fiz uma entrevista na empresa Wells Fargo.
Entrevista
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Perguntas de entrevista [1]
Pergunta 1
How comfortable I would be teaching customers our new apps.
Candidatei-me online. Fiz uma entrevista na empresa Wells Fargo (Hallandale Beach, FL).
Entrevista
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Perguntas de entrevista [1]
Pergunta 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
Candidatei-me online. Fiz uma entrevista na empresa Wells Fargo (Hillsboro, OR).
Entrevista
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Perguntas de entrevista [1]
Pergunta 1
Give an example of something that your colleague did that was unethical and what did you do about it