professional and to the point .observing employees on the phones making calls and listing in on conversations .then making outbound calls and listing in on their conversations. Took a tour of the office and explained the training involved before they put you on the phone.Explained the company benefits.

The position required a background check. In addition, the position required two interviews.. Senior management explained the company benefits in details. You were able to have side by side training with seasoned employees, in order to determine if you felt the position was what you were seeking.