Initial phone interview with a recruiter, phone interview with team lead, in-person interview with team lead, then personality/skills test. It was a straight forward process, pretty casual tone and atmosphere.

I went to two career fairs, the first one I did not know it was a one on one on site interview. Knowing I was not qualified for the position, I spoke with my interviewer about the company itself and it’s values. (March 2018) I then attended their next fair which I was notified a few days prior that the position I was going to interview for was filled by an internal hire. I still went as there as it’s still a good networking opportunity. I continued to apply for a position and was contacted in October. First was a call with one of the members of the talent team to give you a brief discussion of the position and some background questions. You are sent a demo of the software you are going to assist customers with and then a phone interview discussing the software. Finally, In person interview with Vice President of Customer Service, the Manager of the department and other key members of leadership. A follow up email is sent within 48 hours after the interview. Everything went very well until the in person interview, I felt very confident going in but left disappointed. I know I made some mistakes so I do not blame them at all. I was actually fortunate enough to get some feedback about my resume with the VP which was very helpful. Overall, even though I was not selected, I still hold the company in high regards. It was definitely a great learning experience for me as I am a career changer. Finally, I was given a response promptly about not getting the position which many companies do not do that, so I respect that greatly.