It was the most shocking experience I ever had in an interview process. Case study interview booked, lots of work go into the case study, had a 45 minutes interview, no feedback for a couple of weeks, then an email saying: From: Danielle Cwirko-Godycki Heard you did a great job on the folio review. I am OOO tomorrow, but I'll circle back Wednesday on next steps and once I have feedback from the team! Best, Danielle Followed by an automated email, the ones you can't respond to saying: from: Xero Thank you for expressing an interest in working for Xero, and taking the time to apply for the Director of Product Design role. We enjoyed reviewing your application. You certainly have some impressive skills and experience relevant to the role. However, we have had an incredibly high response rate for this role and cannot proceed with everyone through to the next stage. We will keep your application on file so we can reach out to you regarding future roles that may suit you. Best of luck in your search and we hope our paths cross again. Please follow us on LinkedIn to stay up to date with our current roles. Many thanks, The Xero Talent Team

The interview process felt prolonged with multiple rounds and created candidate uncertainty due to vague timelines, requiring consensus from overly many stakeholders, significantly slowing final decisions and potentially creating an impression of inefficiency.