Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Xerox (Newark, NJ) em jun. de 2015
Entrevista
Application, semi lengthy .. Email a few days later with detailed info on the job and asking if you were still interested. Then phone interview , after phone interview in person interview then wait on a decision which I received a few hours later , then background check drug test and after that goes thru new hire paperwork online also lengthy , then start date and confirmation
Candidatei-me por meio de recrutador(a). O processo levou 1 semana. Fiz uma entrevista na empresa Xerox (Henderson, NC).
Entrevista
Took a skills assessment listening to different audio clips and had to answer questions regarding the different scenarios. Also had to do two typing tests. Then I did the interview. She was very nice and the interview went smoothly.
Perguntas de entrevista [1]
Pergunta 1
Name one situation where you had to deal with a unsatisfied customer and how did you resolve it?
Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela Xerox (Castleton, IN) em set. de 2016
Entrevista
The interview process was the most professional aspect about this company. Maria and Tess in recruiting are great. My experience with them is part of what made me want to work here. This company needs more people like actually working the call center and not just hidden away in HR.
Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Xerox (Indianapolis, IN) em mai. de 2016
Entrevista
I received a form email from them confirming our appointment, and it specifically stated to be prepared to be given an offer on the spot.
There was no initial phone interview, it was only the recruiter and I in her office for the interview, and I didn't speak with anyone else.
When you go in, they will set you up for a 20 question test on phone support techniques and 2 typing tests. Once the interview begins, they tell you about the client you'll support and ask a few broad customer service questions. They give you the opportunity to ask questions, as well. You'll talk about shift availability and confirm the pay rate, and schedule a training class to begin.