Interviewed with the HR Manager and Customer service supervisor. Easy straight forward interview questions about my previous customer service experiences. Was presented 2 tasks to correct grammar and to write an mock email.

I applied online for the customer sales position. I had telephone interview which lasted 15 mn where I was asked about my career background. I found their application process to be very timely and structured but unfortunately I failed the typing test which I found confusing because there was no mock test to prepare me and I had no idea what they meant by using luxury tone.