Initially received phone call from corporate HQ after applying online. The HR individual that called sound nice and friendly over the phone. She asked a few basic questions and that said she would follow-up with hiring manager. A couple of days later she called back and invited me to an interview. After receiving her initial email detailing the structure of the interview I noticed the process is 1.5 hours and since I'm currently working, had to re-schedule for a better time. Needless to say, they worked with me and accommodated my interview time/dates. I did a brief research on the company's website and this site to get a good idea on what to expect. Long story short, I went to the interview and was greeted by the team lead of the department and another Technical Account Manager. The team lead lady lacked personality and didn't even shake my hand and offered little to no small talk. It was kind of awkward. The other Technical account manager that sat in on the interview wasn't better. The team lead person had me watch a 15mins presentation about their company and about their software and told me to take notes. I felt as if I was in school instead of an interview. After their quick presentation, they gave me a pop-quiz about what was discussed in the presentation which was mostly maneuvering in their software. I believe I got 7 out of 10 correct based solely on notes and memory because I've never been exposed to their software before. I was never given feedback at the test at the end of the interview. After that pop-quiz she proceeds to give me a second test based on their software as well. I've interviewed for many software companies and this is the first time they test you over something you've never worked before, the information on the test wasn't over my past experiences or past education super weird. Next, the team lead tells me that she along with the other co-worker will ask some questions from my resume. She began to ask some regular interview questions and I explained my experiences and background. Her description of the position sound more like a customer service position vs. an IT Technical position which is what they posted. I then ask a few questions of my own, and learned that the two positions they are hiring for are replacement positions, which is always a red flag in my book, could potentially mean high turnover. I'm won't hold my breath for a second interview. I didn't get a good impression based on these two individuals. On a positive note, the benefits and the location is good for me.