Candidatei-me online. Fui entrevistado pela eBay (Austin, TX) em out. de 2014
Entrevista
I passed the phone interview but not the in person interview that included a computer assessment. The assessment included a simulation and a typing test. Candidates must be able to evaluate situations and rate other customer service representatives' performances.
Fiz uma entrevista na empresa eBay (Tel Aviv-Yafo).
Entrevista
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Fiz uma entrevista na empresa eBay (New York, NY).
Entrevista
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Perguntas de entrevista [1]
Pergunta 1
Questions that did not pertain to the job whatsoever