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      Entrevista para Senior Customer Success Manager

      18 de fev. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa

      Outras avaliações de entrevista de vagas de Senior Customer Success Manager da empresa eGain

      Entrevista para Senior Customer Success Manager

      30 de mar. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Independence, MO
      Nenhuma oferta
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa eGain.

      Entrevista

      1st test was aptitude test, 2nd was functional and 3rd is a face to face interview with hiring manager and CEO. I didn't have good experience during the face to face interview. The hiring manager was kind of rude and stopped asking questions after checking my resume. so just in 5 mins he just stopped looked disappointed which really broke my confidence and I couldn't answer his next question properly. If they didn't think that my past experience aligns with what they are looking for, they souldn't have called me. I spent alot of time for the 1st test, the functional test and even for the interview. Its just really tiring when you are not taken seriously during the interview. I hope this helps someone to be prepared mentally if you are going for an interview.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to become CSM?
      Responder à pergunta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me por meio de recrutador(a). O processo levou 1 semana. Fiz uma entrevista na empresa eGain (Independence, MO).

      Entrevista

      I received an email from a recruiter asking me to apply. Had a very short conversation with her, verifying that my experience met the JD requirements, then she submitted my resume to the HM. I was selected for the next phase solely off my resume then sent a 58 min assessment as a next step. She asked me to complete the assessment that day and as fast as possible. The need of timely completion was reiterated several times even though I told her I was home sick that day. When I looked at the assessment test, I declined and withdrew from being considered. If you are good at algebra, word problems, patterns, or math in general, you will be fine , but the assessment is not relevant at all to the position or your experience, skill sets as a CSM. For me, I am not actively looking, and since there was no talk of the product, position, culture, or anything that would create excitement about role , taking an hour long assessment while sick, wasn’t worth it for me personally.

      Perguntas de entrevista [1]

      Pergunta 1

      How many years of SaaS do you have? How many years of experience do you have as a CSM?
      Responder à pergunta
      5