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      iHerb

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      Buscas relacionadas: Avaliações da empresa iHerb | Vagas da empresa iHerb | Salários da empresa iHerb | Benefícios da empresa iHerb
      Entrevistas da empresa iHerbEntrevistas do cargo de Customer Service Representative da empresa iHerbEntrevista da empresa iHerb


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      Entrevista para Customer Service Representative

      3 de set. de 2014
      Candidato(a) sigiloso(a) à entrevista
      Riverside, CA
      Oferta recusada
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela iHerb (Riverside, CA) em jul. de 2014

      Entrevista

      I was first interviewed in a room with the head director, the human resources manager, and another employee whose title I was not sure of. The interview consisted of basic interview questions such as why I chose to apply, my availability, and previous relevant experience. After the first interview, I was required to take a typing test for which the passing typing speed is 40 wpm. After the test, they kept shuttling me from the interview room to the outside waiting area of the office to the human resources manager's office. The director who conducted the initial interview seemed more concerned with informing me about the company in a long, seemingly memorized speech rather than actually asking me questions about what I could contribute to the company.
      4

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa iHerb

      Entrevista para Customer Service Representative

      25 de set. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Xangai, Xangai
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela iHerb (Xangai, Xangai) em ago. de 2025

      Entrevista

      I applied online, and then the HR gave me a screening call. After that, I had an on-site interview. Two weeks later, I followed up but never received a reply, so I eventually gave up. During the interview, they played a recording of a very fast American accent message related to Zendesk work emails, which included details such as dates, amounts of money, time, and the number of emails. I wasn't able to fully catch the content and only understood part of it. There was also a written test, which required me to respond to about three ?emails in both Chinese and English, writing them out by hand on paper.

      Perguntas de entrevista [1]

      Pergunta 1

      "What would you do if you don't meet KPI?" "Tell me about a challenge you faced and how you handled it?"
      Responder à pergunta

      Entrevista para Customer Service Representative

      3 de ago. de 2016
      Funcionário(a) sigiloso(a)
      Perris, CA
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me pessoalmente. O processo levou 1 semana. Fui entrevistado pela iHerb (Perris, CA) em jun. de 2016

      Entrevista

      Very professional, nice and courteous people and make one comfortable. They are understanding people and they deal with you in a very good manner. The whole process was good, the phone screen, the second interview and face- to - face interview. Everything went smoothly with them.

      Perguntas de entrevista [1]

      Pergunta 1

      What is customer service? How do you deal with an angry customer? Tell us about your previous job? Do you dislike criticism?
      Responder à pergunta
      1
      avatar
      Resposta da empresa iHerb
      9y
      We are very pleased that the interview process went well for you and we wish you much success at iHerb. Please remember that HR has an "open door" policy if you ever have a concern. We are thrilled to have you on the iHerb team!