Initial: did it face to face through their job caravan. was asked about the general questions such as what do you know about being a CSR, why do BPOs exist, what can you contribute, and how do you see yourself 5 years from now.
Final: through phone call. was asked about situational questions and tested my empathy. it's more about the clarifications on my government requirements and my possible start date if ever i get hired.
Tip: watch yt interviews about BPOs and prepare your answers beforehand. Try to make it not sound like you memorized them.
Fiz uma entrevista na empresa iQor (Dasmariñas, Province of Cavite).
Entrevista
It took almost 1 month. There is like an assessment first, I think to measure your english proficiency and work ethics then after that there is a face to face initial interview that lasted around 30 minutes then a final interview through phone.
Remote job two interviews main and follow up. Interviews are done over the phone. Must complete tasks best if done on pc. Must have high speed internet. Pics are required of internet equipment and verification of provider must also do a speed test.