Very confusing, disappointing interview process. Firstly, their HR greeted me with a massive email starting with "Giving you an enjoyable and fair interview experience is really important to us at nPlan". Then I had the first interview where the person tried to role-play which ultimately led to both of us getting confused. They asked follow-up questions constantly and I had to jump between the fictitious world and my actual experience. This led to a poor representation of my skills and, ultimately, a negative interview outcome. What is worst - they couldn't provide me personalised feedback and eventually ghosted me. This was especially needed as all things aside - I thought the interview went well and didn't know where I could have done better. This still isn't clear to me. What's the point of sending a massive welcome email, talking about a fair interview experience when this is the outcome? Disappointing.