Describe a time I had to learn something new to solve a problem for a customer.
Perguntas de entrevista de Technical Support Engineer Tier Ii
307 Perguntas de entrevista compartilhadas pelos candidatos | technical support engineer tier ii
Have you looked into any other subsidiaries that are owned by Textron?
What is a layer 1 device?
How would handle multiple tickets from same customer?
To "save time" the interviewer immediately jumped to salary requirements which I thought was extremely odd. No questions about my background, experience level, etc.
What port is RDP listening on?
No difficult questions.
Linux experience?
What do you use to search for help?
I was asked what my process was for fixing an issue.
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