Congrats to our latest Everyday Hero, Julia Challis. Julia was nominated by a colleague for her fantastic efforts over the past few months. Her reaction? 😄👇 “I am surprised and absolutely delighted to have been nominated for this award!" 🏆 “I’ve worked at Yodel for almost 6 years now and love my job, which involves speaking to and helping people with their IT Issues. I’m sure everyone says it, but I really am a member of the best team of IT people! Not only my colleagues but people I am lucky enough to call my friends." “In my spare time, I love going to the theatre, travelling, catching up with friends and spending time with my family".
"Yodel has played a key role in supporting ThinK Wine’s growth by providing a reliable and efficient delivery service. As a small business that values quality and customer satisfaction, we need a courier that ensures our products arrive on time and in perfect condition. Yodel’s seamless integration with our shipping platforms, punctual collections, and excellent customer support, have allowed us to focus on expanding our reach without worrying about logistics"
“For me, it’s important that I use my platform to support other women in the logistics industry. As part of this, I play an active role in the Institute of Couriers, helping to build on the education opportunities available for individuals looking to join the industry and progress in their careers,”. Ahead of #InternationalWomensDay, our HR Director, Alison Richardson, talked with the team at UNLEASH on fostering an environment that promotes wellbeing, while nurturing women leaders.
Our Waltham Cross site will see the most flowers delivered through our final-mile network this year 💚 We work with our clients to plan for key events way in advance to ensure their flowers are delivered to customers in pristine condition ✨🌻 Plus, in our latest report conducted through our Have Your Say survey, we noted a shift in consumer behaviour towards purchasing hashtag#ValentinesDay gifts, new and pre-loved, through online marketplaces. Learn more in the news section of our website.
We’re exhibiting at The Delivery Conference, Royal Lancaster Hotel, London, on the 11th February. Come and visit our client relationship team at Stand 16. Whether you already partner with Yodel for your final-mile deliveries or you’re looking to get started with a new carrier, our teams will be on-hand to share enhancements to our services, discuss our recent investments and share all of the exciting plans for our business moving forward. Learn more & register here: https://ow.ly/J3nR50UL8Wu
Take a look at all the fantastic things happening at Yodel in recent months in our latest round-up...💚 #Yodel #Business #Updates
We’re delighted to announce that we have partnered with InPost UK, the biggest Out of Home parcel locker network in the UK, to provide final mile delivery services. We will be handling hundreds of thousands of parcels through the InPost ‘Locker to Door’ service. We will be handling the final mile delivery of parcels from InPost Lockers to customers' addresses. Customers can track their delivery status using the InPost app. This partnership will enhance the existing offer for InPost customers as service usage continues to grow. Our research revealed that over half (54%) of Brits aged 16+ are reselling items on online marketplaces, and the market has seen significant growth C2C volumes, which have grown by 200% in the last two years. Mike Hancox, CEO at Yodel, said: “This partnership with InPost represents an exciting new step in expanding our presence in the fast-growing Out of Home (OOH) sector. InPost’s locker network provides choice and flexibility for customers who are sending and receiving parcels. The partnership combines InPost’s OOH expertise with Yodel’s decades-long legacy of last mile parcel deliveries. As second-hand marketplaces increasingly grow in popularity, so too will the demand for customer-to-customer parcel deliveries. By joining forces with InPost, we can continue to respond to market demand and provide a wide-ranging service offering, meeting all customer needs.”
We’re delighted to share our 2023/2024 Corporate Social Responsibility Report. Our key achievements highlighted within the report are: - 44% reduction in carbon emissions per parcel since 2016 - 34% increase in parcel volumes since 2016 - A further £14m investment in fleet - 1 million parcels delivered by pedal power - The awarding of our supply chain for CSR excellence - Over 500 colleagues attended subsidised learning sessions - Our continued partnership with Slave Free Alliance - ISO 9001, 14001 & 45001and EcoVadis Silver accreditations Our CEO, Mike Hancox, commented: “2023 was an extraordinary year for Yodel. Our team achieved volume and revenue growth, delivered our most successful Peak service performance to date and remained steadfast in continuing our efforts towards efficiency. I am delighted to say that our hard work has been successful, resulting in our company continuing to be a sustainable service provider, employer, contributor to the communities in which we work and as a player in the reduction of carbon emissions globally.” Read the full report and further commentary here: https://ow.ly/ZOUR50TSFyf
Not going to be in for your next home delivery? With our Deliver to Yodel Store Inflight option, available in your parcel tracking, you can have your parcel delivered into one of our thousands of Yodel Stores nationwide. 📦 Yodel Stores are the ideal choice for when plans change, schedules fill up fast or you need a safe, secure and convenient location to hold your parcel whilst you’re not around. With most Yodel Stores open early to late, and on weekends, see how our in-store services allow you to take control of your Yodel deliveries.
We’re delighted to announce that we’ve signed deals for 50 million parcels with International e-commerce marketplaces, and recruited Vivian Yu into a new International Account Director position to oversee and develop our international clients. Overall, we have seen a 230% increase in international parcel volumes entering our network year on year.
