Permanent Part-Time (40 hours per fortnight)

Te mahi angitu - The opportunity

We are looking for a highly organised and people-focused Service Coordinator to join our small, committed Community Living team. Working under the ACC Maximise Independence contract, you will play a key role in supporting kiritaki to live safely, confidently, and independently in their own homes. This is primarily a coordination and service delivery role, where you will ensure services run smoothly day-to-day. You will work closely with the Service Manager and Clinical Coordinator (Registered Nurse) to coordinate supports that align with each client's needs and ACC-approved plans.As a Registered Health Professional, you will also bring valuable clinical insight and have the opportunity to step into broader leadership and service management support when required, contributing to the overall resilience and capability of the team.

Key responsibilities include:

• Coordinating the day-to-day delivery of home and community support services
• Developing and maintaining staff rosters to ensure consistent, reliable care when required
• Matching Support Workers to clients based on skills, preferences, and needs
• Responding to roster changes, staff availability, and urgent cover requirements
• Acting as the first point of contact for clients, whanau, and support workers (non-clinical matters)
• Supporting onboarding and coordination of new clients
• Maintaining accurate service records, timesheets, and documentation
• Identifying issues early and escalating clinical concerns appropriately
• Supporting the Service Manager with operational oversight as required
• Providing additional clinical or professional input when needed within scope

Ka whakahere matau ki a koe - What we can offer you

• Competitive pay rate
• Ongoing professional development and training
• A supportive, close-knit team environment
• A meaningful role where you can see the impact of your work
• Staff discounts
• Free and easy on-road parking

Ko wai koe - About you

You will:

• Be a Registered Health Professional (e.g. Nurse, Physiotherapist, Occupational Therapist, Social Worker)
• Have a minimum of three years post qualification
• Have experience in coordination, rostering, or service delivery roles (health, disability, or community sector preferred)
• Have proficient computer literacy and administrative capability
• Be highly organised, with strong attention to detail
• Have excellent communication and relationship-building skills
• Be calm under pressure and demonstrate emotional intelligence
• Be comfortable working independently in a small team

Ideally, you will also have:

• Experience in community-based health, disability, or rehabilitation services
• Knowledge of ACC or similar funding environments
• Experience working with people with complex needs (e.g. brain injury, spinal injury)

Our values - You will align with:

• Manaakitaka - We care
• Kauanuanutia - We are respectful
• Kotahitaka - We are inclusive
• Tika me te Pono - We do it right

Mo tatou - About us

We are an independent, charitable organisation driven to help our kiritaki achieve independence, inclusion, and quality of life after a brain injury. Through a full continuum of assessment, rehabilitation and support services delivered when and where they are needed, our highly skilled interdisciplinary team work with our kiritaki and their families/whanau to develop individualised strategies that equip them to find new pathways through life.

We:

• Welcome Tangata Moana, Tangata Tiriti, Tangata Haumi and Mana Whenua
• Welcome people with a disability
• Welcome neurodiverse people
• Welcome people from the Rainbow community; we have taken the Pride Pledge and are members of the Safe Spaces Alliance
• Are carer friendly and accredited with CareWise
• Are breastfeeding friendly and accredited with CanBreastFeed

Don't miss this opportunity to work with a great team, great kiritaki and in a fun, working environment.

If you have the requisite qualifications and experience, are honest, reliable, and professional, with a caring nature and a passion for helping people, we would love to hear from you.

To view a copy of the position description go: https://careers.lfbit.co.nz