Franklin Imaging is seeking an experienced Office Services professional with skills in Print and Mail operations for a Downtown Columbus client site location. This role requires driving a company vehicle in the Columbus Metro area.

We’re looking for someone who can roll up their sleeves and get right to work—someone who’s organized, dependable, and thrives in a fast-paced, customer-focused environment.

The ideal candidate is a team player who understands deadlines, can effectively prioritize work, and consistently delivers high-quality results.

This position is fulltime, Monday-Friday, dayshift hours (between the hours of 8 am-5 pm). The candidate will primarily be working at one location but will substitute at 2 other locations as needed. Candidate must understand deadlines, how to prioritize work, and be able to provide exceptional customer service.

Primary Responsibilities:

• Sort, distribute, and deliver incoming mail and packages from the post office and delivery services.
• Prepare and send outgoing mail and packages according to postal and delivery service requirements.
• Provide excellent customer service—take orders, communicate job updates, and resolve customer concerns.
• Coordinate shipping for completed projects and update customers regarding delivery status.
• Process print requests accurately per job ticket instructions.
• Prepare print jobs, including scanning, layout setup, and file creation.
• Operate finishing equipment—binding, cutting, and assembling print materials as needed.
• Troubleshoot and perform basic maintenance on office and print equipment.
• Professionally answer phones and assist with general office inquiries.
• Safely operate a company vehicle to pick up and deliver mail and print materials within the Columbus Metro area.

Skills/Qualifications:

• High School diploma or equivalent (required).
• Minimum 1-year customer service experience (required).
• Strong written and verbal communication skills; positive; professional.
• Dependable; detail oriented; highly organized.
• Ability, on a regular basis, to stand/move for several hours at a time.
• Ability, on a regular basis, to lift up to 50 pounds.
• Valid driver’s license and clean driving record.
• Able to pass a background check and drug screen (required for all positions).
• Prior experience working in a mail room or a copy center is a plus.
• Proficiency with Microsoft Office, Adobe Acrobat Pro and Photoshop preferred
• Experience driving a company-owned vehicle in a metro/downtown area preferred.

Franklin Imaging is an Equal Opportunity Employer. We value a diverse workforce and an inclusive culture. Qualified individuals are encouraged to apply.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Driving a Company Vehicle: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Columbus, OH 43215 (Required)

Work Location: In person