Nine Marina is looking for experienced service advisor to join our amazing team.
We offer a brand new, state-of-the-art, climate controlled facility.

We provide competitive pay, flexible work schedule, vacation and sick pay, health benefits, 401k.

If you are looking for a high paced fun environment, come join us.

Responsibilities:

• Communicate with customers to troubleshoot and diagnose issues on perspective boat, motor or trailer.
• Promote sales of accessory items
• Coordinate with parts department to confirm part availability and estimated delivery times
• Schedule service appointments and prioritize workflow in coordination with the Service Manager
• Ensure repair orders are complete, accurate, and signed before releasing vessels
• Water test to verify repair is complete
• Communicate and document work performed effectively with customer and technician.
• Work well within a team

Qualifications:

• 2+ years of experience in a service advisor, service writer, or customer-facing role
• Familiarity with marine engines, boat systems, or the boating/marine industry
• Strong verbal and written communication skills
• Proficiency with computer systems
• Ability to manage multiple repair orders and customer interactions simultaneously
• Valid driver's license; ability to operate various types of watercraft a plus

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person