About Krispy Kreme

At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

As a Retail Team Member, you’ll be on the front line of creating joyful experiences for our customers. You’ll serve doughnuts, coffees, and shakes with energy and positivity, while keeping the store safe, clean, and welcoming. It’s a role that’s all about great service, teamwork, and representing the Krispy Kreme brand with pride.

What are you responsible for?

• Delivering exceptional customer service that makes every customer feel special
• Preparing and serving our iconic doughnuts, coffees, and shakes to the highest standard
• Keeping the store safe, clean, and welcoming for all customers
• Working collaboratively with your team and leaders to create a fun and positive environment

• Work for a globally recognised brand that is fun, fast-paced, and full of opportunity
• Competitive salary and a supportive, inclusive culture
• Real growth and development pathways with investment in your leadership journey
• Hands-on experience across people leadership, operations, and business management
• A workplace where you can be yourself, feel valued, and thrive

What We're Looking For

• A positive, can-do attitude and a love of teamwork
• Reliability, adaptability, and pride in your work
• Curiosity and a willingness to learn. We’ll give you the training and support you need
• A commitment to fostering an inclusive and culturally diverse workplace
• High level of integrity and dedication to ethical business practices
• Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand.

Why Join Us?

At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today!