As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Salesforce Developer to join our growing business.

PURPOSE OF THE ROLE

As a Salesforce Service Cloud Developer, you will work as part of our dedicated product focused Service Cloud squad to help design and deliver solutions to give the best experience to our customers.

We operate a challenging Salesforce instance, supporting a busy multi-channel contact centre and providing support tools and services to our transaction websites. You would join us at an exciting time during an exciting programme of change and re-platforming legacy systems into the Salesforce eco system.

In this role, you can expect to:

• Implement new features using the right tool and technology for the job.

• Work with Business Analysts to design and implement solutions.

• Research new technologies and provide suggestions to service technical debt and add functional improvement.

• Serve as a technical expert for Service Cloud development.

KEY SKILLS

• Proficiency with SalesForce Platform development skills, especially strong Apex skills.

• Lightning Web Components (LWCs): Expertise in building modern, dynamic user interfaces.

• Salesforce APIs: Familiarity with REST, SOAP, and other APIs for system integrations.

• SOQL and SOSL: Mastery of Salesforce query languages for database interactions.

• Declarative Tools: Proficiency with Salesforce's click-based tools like Flow, Process Builder, and Validation Rules.

• Apex Programming: Strong understanding of Salesforce’s programming language for back-end development.

You should apply if you:

• Are comfortable designing and consuming services and APIs

• Have Salesforce Platform Developer I Certification or equivalent skill level.

• Experience with SFDX and Salesforce CI advantageous.

• Experience with Data Cloud or Marketing Cloud advantageous

Alongside this we can offer you:

Best Place to Work 2025

Supportive and collaborative team

Healthcare and cash back plans

15% discount in our stores and 30% discount in our group restaurants

️ Partner discounts

Subsidised on site restaurant and Costa (Head Office)

Mental, physical and financial wellbeing support