BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Warehouse Controller. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

To plan, coordinate, and manage the day-to-day operational activities of the team, ensuring effective communication, leadership, and development of staff. To oversee the execution of warehouse operations through proper resource planning, scheduling, and control of employees and supervisors. To optimise resources to drive operational efficiency and ensure customer service standards are consistently met. To ensure all contractual KPIs are achieved and maintained in line with SLA requirements, while working closely with management to monitor performance and allocate work effectively across operational areas.

Key areas of responsibility include:

• Managing the operation Inbound, Outbound, Inventory and administrative teams
• Meet and exceed operational service levels and manage the cost of labour
• Drive and develop team culture
• Delivery of Key Performance Indicators
• Quality Control
• Compliance with statutory and Company Policies and Procedures
• Compliance with Standard Operating Procedures
• Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock
• Ensure daily and weekly workload planning and volume forecasting routines are accomplished
• Effective Leadership and Management of the operational and administrative teams
• Delivery of safe, secure, clean and fair work environment for Team Members
• Maximize accuracy, productivity and space utilization
• HR Issues - Managing Industrial Relations
• Maximize accuracy, productivity and space utilization
Translate, analyze and deliver customer needs through effective operations

Qualifications/ Skills/Competencies/Experiences

• Matric (Grade 12) Essential
• Tertiary Qualification (Logistics/Business) Desirable
• Computer Literacy
• Ability to work within rapidly changing environment
• Reporting tools (Excel, dashboards)
• Deadline driven
• Administrative knowledge and skills
• Accurate data capturing
• Attention to detail
• Good written and communication skills
• +/- 2years Logistics / Warehousing experience
• Enforcement of Health and Safety procedures and identify hazards
• Achieve work targets and is willing to take on additional roles / responsibilities
• Customer interaction
• Performance management
• Ability to work under pressure
• SAP Knowledge and Experience
Must be able to communicate at all levels

Languages

• English – verbal and written