Cloud Engineer – Exeter Based
Working Pattern & Location
24/7/365 shift rotation, including night shifts, in line with an agreed rota
Hybrid working model: typically 3 days per week on-site near Exeter East
Night shifts are worked remotely
Candidates must live within reasonable commuting distance of Exeter office.
Candidate should at least be Security Cleared Eligible – lived in the UK for the last 5 years
Role Summary
The Cloud Engineer (Associate) provides real-time monitoring, triage, and operational support for a High Performance Computing (HPC) environment. The role focuses on identifying trends, responding to anomalies, and supporting secure, reliable Azure-based services while maintaining strong customer engagement.
Key Responsibilities
Monitor Grafana dashboards, identifying trends and responding to anomalies in real time
Triage and manage Incidents and Service Requests in line with operational processes
Perform Azure IAM management and investigations using Log Analytics and KQL
Monitor and report on security events using Azure Sentinel
Support infrastructure and configuration management activities, including Terraform
Maintain Technical Service Guides and operational documentation
Work as part of a strong technical team, supporting customer relationships and escalating concerns through the appropriate channels
Essential Skills & Experience
Must be eligible for, or have active, SC
AZ-104 (Microsoft Azure Administrator) certification – required
Hands-on experience operating within Microsoft Azure environments
Understanding of DevOps principles, preferably including Terraform
Strong attention to detail with an inquisitive, analytical mindset
Strong written and verbal communication skills in a customer-facing environment
Willingness to ask questions, seek clarity, and build and share technical understanding
Desirable Skills
AZ-500, SC-300, Terraform / DevOps, ITIL 4 Foundation certification
Understanding of DevOps pipelines and infrastructure-as-code practices