• Staff Management & Leadership: Hiring, training, scheduling, and mentoring front desk agents to deliver excellent customer service.
• Guest Service & Experience: Resolving guest complaints, addressing special requests, and managing VIP guests to ensure high satisfaction.
• Operations & Logistics: Overseeing check-ins/outs, managing room assignments, and maintaining the accuracy of the reservation system.
• Interdepartmental Coordination: Liaising with housekeeping for room cleanliness and engineering for maintenance issues.
• Financial & Administrative Tasks: Managing front office budget, processing billing, conducting daily reports (Night Audit), and managing guest accounts.
• Safety & Security: Ensuring compliance with security procedures, such as handling lost and found items and securing sensitive guest data. Qandle +7

Job Type: Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Preferred)

Work Location: In person