Are you passionate about delivering great customer experiences and enjoy working in a fast-paced, people-focused environment?

We are currently looking for a dedicated and enthusiastic Customer Service Assistant to join our growing team in Glasgow. This is an excellent opportunity for someone who enjoys helping others, building relationships, and developing valuable professional skills in a supportive and dynamic workplace.

Whether you're starting your career or looking for a new challenge, full training is provided for the right candidate.

The Opportunity

As a Customer Service Assistant, you'll play an important role in creating positive customer interactions and ensuring every customer receives a high standard of service. You'll be working closely with customers, answering questions, resolving enquiries, and helping to maintain strong customer relationships.

This position offers excellent development opportunities for individuals interested in customer service, sales, administration, or business operations.

Key Responsibilities

• Provide friendly, professional, and efficient customer support
• Assist customers with enquiries, requests, and product information
• Build positive relationships through excellent communication
• Resolve customer concerns with confidence and professionalism
• Process customer information accurately and efficiently
• Maintain a high level of customer satisfaction
• Support team objectives and contribute to a positive working environment
• Uphold company standards and deliver exceptional service at every interaction

What We're Looking For

• Strong communication and interpersonal skills
• A positive, approachable, and professional attitude
• Excellent listening and problem-solving abilities
• Strong organisational skills and attention to detail
• Ability to work effectively both independently and within a team
• Eagerness to learn and develop new skills
• Customer-focused mindset with a genuine desire to help others

Previous experience in customer service, retail, hospitality, or sales is beneficial but not required.

What We Offer

• Full training and ongoing support
• Immediate start opportunities
• Career progression and development pathways
• A collaborative and supportive team culture
• Valuable experience in customer relations and communication
• Recognition programmes and performance-based incentives
• A vibrant and engaging workplace environment

If you're looking for a role where you can make a real impact, develop your skills, and be part of a growing team, we'd love to hear from you.

Apply now to start your customer service career with us.

Pay: £14.00-£17.00 per hour

Benefits:

• Company events
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person