Why Join GTEC?

At GTEC, we believe our people are our greatest asset. We are committed to creating an environment where individuals can develop, succeed and build rewarding careers.

What We Offer:

• Competitive salary (dependent on experience).
• 26 days annual leave plus bank holidays.
• Monday to Friday working pattern with no weekend working.
• Company pension scheme.
• Employee Assistance Programme.
• Ongoing learning and development opportunities.
• Career progression within a fast-growing organisation.
• Supportive and collaborative working environment.
• Opportunity to work within a market-leading training provider.
• The chance to contribute to the development of the UK's future infrastructure and energy workforce.

The Role:

As Business Administration Support, you will play a vital role in ensuring the smooth day-to-day operation of GTEC Training.

Working closely with colleagues, trainers and customers, you will provide administrative and operational support across the business, helping to coordinate training programmes, maintain accurate records and deliver an exceptional customer experience.

This is a varied and rewarding position that would suit someone who enjoys working in a fast-paced environment, takes pride in being organised and enjoys supporting both people and processes.

Key Responsibilities:

• Provide day-to-day administrative and operational support across the business.
• Coordinate training course bookings, schedules and customer communications.
• Prepare training documentation, course materials and learner information packs.
• Maintain accurate records across internal systems and databases.
• Support trainers and operational teams to ensure successful course delivery.
• Produce reports, correspondence and business documentation as required.
• Act as a professional and friendly first point of contact for customers, delegates, trainers and stakeholders.
• Assist with internal projects, process improvements and business initiatives.
• Monitor administrative processes and proactively identify opportunities for improvement.
• Ensure high levels of accuracy, attention to detail and customer service at all times.

Essential Skills & Experience

• Previous experience in an administrative, coordinator or business support role.
• Excellent organisational and time management skills.
• Strong attention to detail and a methodical approach to work.
• Confident user of Microsoft Office applications, including Word, Excel and Outlook.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong interpersonal skills with a customer-focused approach.
• Ability to work independently whilst also contributing positively within a team.

Personal Qualities

• Positive and proactive attitude.
• Reliable, professional and approachable.
• Strong problem-solving mindset.
• Eagerness to learn and develop.
• Comfortable working within a growing and evolving business environment.

About GTEC Training:

GTEC is the specialist training division of United Infrastructure, dedicated to developing the skills, knowledge and qualifications needed to power the UK's future.

As one of the UK's leading providers of accredited training in gas, renewables and energy systems, GTEC equips engineers, technicians and new entrants with the expertise to thrive in a rapidly evolving industry. From traditional utilities to cutting-edge low-carbon technologies, our programmes combine hands-on technical learning with industry-leading insight.

Backed by United Infrastructure – a dynamic and rapidly expanding organisation delivering critical infrastructure projects across utilities and social infrastructure – GTEC plays a vital role in creating a safe, skilled and future-ready workforce for our clients, communities and the wider sector.

Having achieved over 90% growth in training delivery during the past two years, we are entering an exciting new phase of development and are looking for a motivated and organised Business Administration Support professional to join our growing team.

This is an excellent opportunity to become part of a successful and ambitious organisation where your contribution will make a real impact.

Pay: £29,000.00-£31,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Work Location: In person