Overview
Join our dynamic dental team as a Dental Front Desk Specialist, where your energy and organizational skills will be the heartbeat of our clinic’s smooth operation! In this vital role, you will be the first point of contact for patients, ensuring a welcoming environment while managing all administrative aspects of the dental practice. Your proactive approach will help streamline patient flow, handle insurance processes, and support the clinical team to deliver exceptional care. This paid position offers an exciting opportunity to grow within a fast-paced healthcare setting dedicated to excellence and patient satisfaction.

Duties

• Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification using Dentrix
• Schedule appointments accurately utilizing dental office management software
• Collect payments, process co-pays, and manage collections with attention to detail and accuracy
• Review dental documentation for completeness and correctness,
• Maintain accurate records and ensure compliance with HIPAA regulations for patient privacy and data security
• Answer multi-line phone systems with excellent phone etiquette, providing clear communication and scheduling support

Skills are a PLUS

• Proven experience in a dental office or medical administrative support role with strong clerical skills
• Familiarity with Dentrix is a plus
• Knowledge of dental terminology
• Ability to perform insurance verification accurately and handle billing processes efficiently
• Excellent customer service skills with a friendly demeanor and professional phone etiquette
• Strong computer skills including proficiency in Microsoft Office suite (Word, Excel) and office management software like Dentrix
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Experience with multi-line phone systems, 10-key typing, filing, and general office management tasks
• Attention to detail in documentation review and compliance with HIPAA regulations is essential for success in this role

Embark on a rewarding career where your organizational talents make a real difference! We’re dedicated to supporting your professional growth while fostering a positive work environment focused on delivering exceptional patient care.

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Uniform allowance
• Vision insurance

Experience:

• Dental office: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Covington, LA 70433 (Required)

Work Location: In person