Key Duties and Responsibilities:

• Staff Leadership & Training: Recruiting, scheduling, mentoring, and supervising front desk agents, concierges, and bell staff.
• Guest Experience Management: Greeting guests, resolving complaints, and ensuring high-quality service, as discussed by Lyfe Hotels and this Scribd document.
• Operations & Logistics: Managing daily room assignments, inventory, and coordination with housekeeping for room readiness.
• Financial Responsibilities: Managing guest billing, cash handling, credit card compliance, and reviewing room revenue/occupancy forecasts.
• Administrative Tasks: Reviewing guest surveys and feedback (such as from this YouTube video and Hospitality School), managing lobby appearance, and maintaining proper front office supplies.

Experience: In Group of Hotels

Pay: ₹30,607.98 - ₹45,000.00 per month

Benefits:

• Food provided

Work Location: In person