Job Summary
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be responsible for providing exceptional front-desk support, ensuring smooth patient flow, and maintaining efficient administrative operations within the practice. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a caring and patient-focused environment.

Duties

• Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere
• Manage appointment scheduling, cancellations, and reminders using practice software
• Answer incoming calls promptly and courteously, directing enquiries appropriately
• Maintain accurate patient records and update information as necessary
• Handle administrative tasks such as electronic filing, photocopying
• Collect and process payments in accordance with practice procedures
• Ensure the reception area remains tidy, organised, and welcoming at all times
• Adhere to confidentiality protocols and data protection regulations

Qualifications

• Previous office experience is essential, ideally within a healthcare or similar environment
• Reception experience demonstrating organisational skills and attention to detail is highly desirable
• Excellent communication skills, both written and verbal
• Proficiency in using office software such as Microsoft Office Suite or equivalent
• Ability to remain calm under pressure and handle multiple tasks efficiently
• Friendly demeanour with a professional attitude towards patients and colleagues
• Organised approach with strong time-management skills

This position is ideal for individuals seeking a rewarding role in healthcare administration, offering opportunities for professional growth within a supportive team environment.

Job Type: Part-time

Pay: £13.20 per hour

Work Location: In person