• Fluent English proficiency is required.
• Resumes must be submitted in English to be considered. Applications with resumes in other languages will not be reviewed.

We're looking for a systems-minded operator. Someone who can own the operational backbone of a fast-growing digital marketing agency, keep client delivery running on time and at standard, and continuously improve the workflows that make it all possible. You'll work directly with the COO to manage cross-functional execution across client accounts and internal projects, leveraging tools like ClickUp, GoHighLevel, and AI to do it efficiently.

This is a high-ownership, process-driven role. You'll build and optimize the systems that others work within. Structure, accountability, and the ability to identify problems before they become fires are crucial skills to succeed in this role.

This position is structured as a 3-month contract with the potential to transition into a permanent full-time role, contingent on performance and business needs at the end of the contract period.

Core Responsibilities

• Own day-to-day service delivery across all active client accounts, ensuring tasks are clearly assigned, on track, and delivered on time and at standard
• Oversee client workflow pipelines from onboarding through ongoing delivery, coordinating across account managers, strategists, and the creative team
• Build and continuously improve operational systems within ClickUp and GoHighLevel, including task templates, automations, dashboards, and scalable workflow structures
• Forecast and manage team capacity week over week, proactively identifying overallocation or workload gaps before delivery is impacted
• Leverage AI tools to streamline documentation, improve workflows, and increase operational output

Qualifications

• Fluent English proficiency (mandatory): all team communication, client documentation, and reporting is conducted in English
• 3+ years of project management experience, with at least 2 years in a digital marketing or creative agency environment
• Advanced, hands-on experience with both ClickUp and GoHighLevel: able to independently build workflow structures, automations, dashboards, and onboarding templates in both platforms
• AI-driven operator with demonstrated use of tools in a professional context
• High autonomy, strong written communication, and proven ability to manage multiple concurrent projects without losing organization or missing deadlines

What We Offer

• Competitive salary + performance incentives
• Growth opportunities within a scaling, AI-driven agency
• Access to advanced project management and marketing tools including ClickUp and GoHighLevel
• Direct collaboration with senior leadership
• Opportunity to shape and own the operational infrastructure of a growing agency

Job Types: Full-time, Contract
Contract length: 3 months

Pay: Up to R$6,000.00 per month

Application Question(s):

• How many years of project management experience do you have at a digital marketing or creative agency?

Experience:

• ClickUp (Required)
• GoHighLevel (Required)

Language:

• fluent English (Required)

Work Location: Remote